Portal Web Bengkel sebagai Solusi Digital untuk Layanan Perbaikan Kendaraan Motor di Kota Kupang

DUA, Yohanes Atok (2026) Portal Web Bengkel sebagai Solusi Digital untuk Layanan Perbaikan Kendaraan Motor di Kota Kupang. Undergraduate thesis, Univestitas Katolik Widya Mandira.

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Abstract

The development of information technology has significantly impacted various sectors, including vehicle repair services for both two-wheel and four-wheel vehicles. Many workshops still rely on manual processes, which often lead to inefficiencies in time management, data recording, and communication between customers and workshop staff. To address these issues, a web-based workshop portal was developed as a digital solution to streamline vehicle repair services. The portal provides key features such as user registration, vehicle data management, service booking, service scheduling, and online repair status tracking. The system was developed using the Waterfall method, which includes the stages of requirements analysis, design, implementation, testing, and maintenance, ensuring a structured development process aligned with system needs. Through the implementation and testing phases, the workshop web portal was successfully built and functions as intended. All main features operate properly and support efficient data management, service booking, and service status monitoring. The resulting system enhances service effectiveness, accelerates administrative workflows, and facilitates digital interaction between customers and workshops.

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