Rancang Bangun Aplikasi Berbasis Website untuk Layanan Publik di Desa Oenaek

TAE, Maria Herdina (2026) Rancang Bangun Aplikasi Berbasis Website untuk Layanan Publik di Desa Oenaek. Undergraduate thesis, Universitas Katolik Widya Mandira.

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Abstract

The development of information technology encourages village governments to improve the quality of public services through the implementation of more effective and efficient digital systems. Oenaek Village still manages administrative processes and public services manually through book records and physical archives, which causes the service process to become slow, less efficient, and prone to the risk of data loss or damage. This condition requires an appropriate technological solution. This research aims to design and develop a website-based public service application to improve the effectiveness of village administrative management and to expand the dissemination of information to the community quickly and accurately. The system development method used in this research is the Waterfall method. The system is developed using the Laravel framework with MySQL as the database.This application provides several features, including population data management, village administration, online letter submission, correspondence management, public complaint services, and village information dissemination. System testing was conducted using the black box testing method.The results of this research show that the website-based public service application has been successfully developed and implemented. The application is able to realize a digital village administration system, facilitate online letter submissions, and provide an integrated public complaint service within a single system. With the implementation of this application, the service process becomes faster, more efficient, wellstructured, and improves the security and transparency of data management in Oenaek Village.Therefore, the Oenaek Village public service website is expected to support the digital transformation of village governance and continuously improve the quality of services provided to the community.

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